Terms of Service
Last updated: December 2024
These Terms of Service govern your use of StorspayAi's cross-border payment services. By using our services, you agree to these terms.
1. Acceptance of Terms
By accessing or using StorspayAi services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Service Description
StorspayAi provides cross-border money transfer services, allowing users to send funds internationally through our platform. Our services include:
- International money transfers
- Real-time exchange rate quotes
- Transaction tracking and notifications
- Customer support services
3. Eligibility
To use our services, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into contracts
- Provide accurate and complete information
- Comply with all applicable laws and regulations
4. Account Registration
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your account credentials secure
- Notify us immediately of any unauthorized access
5. Fees and Charges
Our fee structure is transparent and displayed before each transaction:
- Transfer fees: Percentage-based with minimum amounts
- Exchange rate margins: Built into displayed rates
- Third-party fees: May apply for certain payment methods
- Fee changes: We reserve the right to modify fees with notice
6. Prohibited Activities
You may not use our services for:
- Illegal activities or money laundering
- Transactions involving illegal goods or services
- Fraudulent or deceptive practices
- Violation of any laws or regulations
- Interfering with our systems or security
7. Compliance and Verification
We are required to comply with anti-money laundering (AML) and know your customer (KYC) regulations. This may require:
- Identity verification documentation
- Source of funds verification
- Enhanced due diligence for certain transactions
- Reporting to regulatory authorities when required
8. Limitation of Liability
To the maximum extent permitted by law, StorspayAi shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Delays caused by third-party service providers
- Force majeure events beyond our control
9. Service Availability
While we strive for continuous service availability, we cannot guarantee uninterrupted access. We reserve the right to:
- Suspend services for maintenance
- Modify or discontinue features
- Restrict access for security reasons
- Comply with legal or regulatory requirements
10. Termination
Either party may terminate this agreement:
- With 30 days' written notice
- Immediately for breach of terms
- As required by law or regulation
Upon termination, pending transactions will be completed according to their original terms.
11. Governing Law
These terms are governed by the laws of Canada and the Province of Ontario. Any disputes will be resolved through binding arbitration in Toronto, Ontario.
12. Changes to Terms
We may update these terms periodically. We will notify you of material changes through:
- Email notifications
- In-app notifications
- Website announcements
Continued use of our services constitutes acceptance of updated terms.
13. Contact Information
StorsApp, Inc.
50 W 17th St 9th floor
New York, NY 10011
United States
Email: legal@storsapp.com
Phone: 1-415-943-8576