How Can We Help You?

Most transfers complete within minutes to a few hours using our fastest delivery methods. Bank transfers typically take 1-3 business days. The exact timing depends on your chosen funding method, destination country, and local banking hours.

Our fees are transparent and competitive. You'll see the exact fee and exchange rate before confirming your transfer. Fees vary by destination, amount, and payment method. We offer some of the best rates in the market with no hidden charges.

Yes! We now accept PayPal payments for customers sending from the United States (USD) and Canada (CAD). PayPal offers a convenient and secure way to fund your transfers with competitive processing fees. Simply select PayPal during checkout and you'll be redirected to complete your payment securely through PayPal.me/storsapp.

Absolutely. Your funds are protected by bank-level security, regulatory compliance, and industry-leading encryption. We're registered with FINTRAC and maintain strict security standards. Your money is held in segregated accounts with tier-1 financial institutions.

You can cancel transfers that haven't been processed yet, usually within the first few minutes. Once a transfer is in progress or completed, modifications may not be possible. Contact our support team immediately if you need to make changes.

You'll need a valid government-issued ID for account verification. For larger transfers, additional documentation may be required including proof of income or source of funds, depending on the transfer amount and destination country.

You'll receive a unique tracking number and regular updates via email and SMS. You can also check your transfer status in real-time through your account dashboard. We provide notifications at every step of the process.